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How to connect and map to Feratel

Written by Evan Davies
Updated over a week ago

You will need to have your direct contract with Feratel for your property, please sign up with them and upload all your details and images etc.

Once the property is ready to connect please ask the support in the messaging inside the Extranet to connect to Channex or you can do it yourself using their interface.

Create the Feratel Channel

Go to the channels tab and click on "Create"

Select Feratel as the channel

Title - Enter the name you would like here to describe this connection

Group: Choose the correct group of which property you need to connect.

Property: Choose the property you wish to connect from Channex

Hotel ID: This will be the Feratel Hotel ID

Test Connection - This button will check if we have access to that property in Feratel, if there is an error please check your property ID. You might need to ask Feratel support to check if Channex is connected.


Click the mapping tab if the test button is a success, this will bring up mapping table.


Feratel mapping can be multi occupancy or per room. If you don't support that you can map the same occupancy to all the different occupancies.

Now you can map the room types from Channex to the Feratel Room types and also any rate plans.

Make sure all is mapped and nothing left unmapped.

Once you save the channel please activate it

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