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How to connect and map to HRS

Written by Evan Davies
Updated over a week ago

You will need to have your direct contract with HRS for your property, please sign up with them and upload all your details and images etc.

Once the property is ready to connect please ask the support in the messaging inside the Extranet to connect to Channex or you can do it yourself using their interface.

How to connect to Channex

For existing HRS partners:

  1. Ask HRS support to connect your property to Channex

  2. Make a note of the Hotel ID and then use later for hotel ID

Create the HRS Channel

Go to the channels tab and click on "Create"

Select HRS as the channel

Title - Enter the name you would like here to describe this connection

Group: Choose the correct group of which property you need to connect.

Property: Choose the property you wish to connect from Channex

Hotel ID: This will be the HRSoda Hotel ID

Test Connection - This button will check if we have access to that property in HRS, if there is an error please check your property ID. You might need to ask HRS support to check if Channex is connected.


Click the mapping tab if the test button is a success, this will bring up mapping table.


Make sure you map a Single Room to the HRS single room. Also make sure there is only 1 rate plan per room type. HRS keep availability on the rate plan level so to have multiple rate plans can cause overbookings.

Now you can map the room types from Channex to the HRS Room types and also any rate plans.

Make sure all is mapped and nothing left unmapped.

Once you save the channel please activate it

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